GLOSTATE POLICIES:

 

- Please inform our receptionist of any injuries or if you are pregnant prior to your appointment.

- Ice Bath sessions are 44 minutes, while Sauna and Contrast sessions are 59 minutes. You may use the showers and toilet facilities after your session. However, once your session time ends, you must exit the Glostate Recovery Room.

- You must be at least 16 years old to use the Glostate Recovery Room (unless supervised by a parent or guardian).

- For the comfort and safety of all guests, we kindly ask that children do not attend appointments unless they can be safely accommodated in a baby carrier.

- Please note that your session will begin at the scheduled appointment time.

- Be cautious when entering and exiting the Sauna & Ice Bath. Ensure you dry your feet thoroughly on the provided mat to prevent slipping.

- Pregnant clients cannot attend Sauna or Contrast sessions

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APPOINTMENT CANCELLATION POLICY:

 

- Cancellations or rescheduling of appointments must be made through MOMENCE at least 12 hours prior to your appointment time. If you fail to cancel within this window or do not show up, you will be charged for the full session.

- Glostate reserves the right to cancel any appointment for any reason. In such cases, you will be credited for the session.

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EMAIL:

 

Please contact us via email or the Momence app. We will respond within two business days.  

Email: hello.glofit@gmail.com

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PURCHASES:

 

- All purchases are non-refundable and non-transferable. No refunds will be issued.

- Payments must be made at the time of booking.

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AGREEMENT:

 

- During your session, always listen to your body. If you begin to experience symptoms such as nausea, fatigue, or flu-like symptoms, discontinue your session immediately.

- I acknowledge that using the Ice Bath or Sauna may carry a potential risk of personal injury, and I agree not to hold Glostate or its staff liable for any injury, property damage, or wrongful death, whether caused by negligence or otherwise.

- By attending appointments at Glostate, I confirm that I have read and agree to these terms and conditions.